Help Center

Answers to common questions about signing in, applying for jobs, the fit check, employer accounts and privacy.

For candidates

How do I create an account?

Choose Continue with Google, or enter your email address. We send a 6-digit code to your email, which you enter to finish signing in.

How do I apply for a job?

Open the job page and select Apply now. You apply on the employer's own page. Joblancer does not store your application.

What is the fit check?

On a job page, select Check your fit. You get a score and short points on how your profile matches the role. It is a guide to help you decide, not a decision by the employer.

Should I pay anyone to apply for a job?

No. Check the employer's own website and the official job page before you share personal details. Never pay a fee to apply for a job on Joblancer.

For employers

How do I post a job as an employer?

Sign in and choose the employer option, then post your job. Jobs go live once your employer account is verified.

How are applicants ranked?

Only applicants who choose to be ranked are scored. Each applicant is shown under an anonymous label. Groups with fewer than 5 people are hidden.

Account and privacy

How long do I stay signed in?

Your session lasts 30 days. Sign in again after that.

What data does Joblancer collect?

We collect your name, email address and the details you add to your profile and CV. We also use cookies and Google Analytics to understand how the site is used. The Privacy Policy and Cookies pages explain this in full.

How do I ask about my data?

Send us a message through the contact form. We usually reply within 2 to 3 business days.

Sign-in and support

I did not get my sign-in code. What should I do?

Check your spam or junk folder. The code expires after 15 minutes, so request a new one if it has passed.

How long does support take to reply?

We usually reply within 2 to 3 business days. Use the contact form and include the job link if your question is about a job page.

Still need help?

Tell us what you need and we will reply within 2 to 3 business days.

Contact us